Accessibility

Our Commitment

Digital Trust Canada is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Standards

We aim to conform to the following standards:

• •Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• •Government of Canada Standard on Web Accessibility
• •Accessible Canada Act
• •Ontario Accessibility Standards for Customer Service

Accessibility Features

Our website includes the following accessibility features:

• •Alternative text for all informative images
• •Keyboard navigation throughout the site
• •Clear focus indicators for interactive elements
• •Semantic headings and content structure
• •Color contrast ratios meeting WCAG AA standards
• •Resizable font sizes without loss of functionality
• •Video content with captions where available
• •Forms with proper labels and instructions
• •Descriptive link and button text
• •Compatibility with assistive technologies

Testing and Evaluation

We regularly test our website using:

• •Automated accessibility testing tools
• •Manual keyboard navigation testing
• •Screen reader testing (NVDA, JAWS, VoiceOver)
• •Color contrast testing
• •Feedback from users of assistive technologies

Known Limitations

While we strive for full accessibility, some limitations may exist:

• •Some third-party content may not be fully accessible
• •Older PDF documents may not meet current accessibility standards
• •Some multimedia content may lack captions or transcripts

We are actively working to address these issues.

Alternative Formats

If you need information from our website in an alternative format, please contact us. We will do our best to provide the content in the format that best meets your needs, including:

• •Large print documents
• •Audio files
• •Braille
• •Accessible text files
• •Accessible Microsoft Word or PDF documents

Continuous Improvement

Accessibility is an ongoing effort. We regularly review and update our website to improve accessibility and ensure we are following best practices. Our current initiatives include:

• •Regular accessibility audits
• •Staff training on accessibility best practices
• •Incorporating accessibility into our development process
• •Partnering with users with disabilities for testing
• •Updating older content to meet current standards